Frequently Asked Questions

Odoo stands out from other ERP systems with its modular structure. Users can customize their system by selecting only the modules they need. Additionally, Odoo's open-source nature offers flexibility and cost advantages. Its user-friendly interface and extensive community support make Odoo easy to learn and adapt to.

Odoo is built on a modular architecture, meaning that different functions are offered through modules that can be used independently or integrated. For example, functions like accounting, sales, purchasing, and inventory management are provided as modules that can be added or removed according to the business's needs. This structure allows businesses to invest only in the functionalities they require.

Odoo offers significant benefits with its flexible structure, low-cost customization options, user-friendly interface, and wide range of modules. It centralizes all business processes on a single platform, minimizes manual tasks, and boosts efficiency. Moreover, Odoo's constantly updated system ensures that businesses can leverage the latest technology and best practices.

Odoo can be used both as a cloud-based solution and installed on a local server. The cloud-based version offers faster setup and maintenance, while the local server installation provides more control and customization options. The most suitable option can be chosen based on the business's needs and technical infrastructure.

Yes, Odoo can be easily integrated with other software applications. Through APIs and ready-made integration modules, Odoo can connect with various software like CRM systems, e-commerce platforms, accounting software, marketing tools, and more.

Odoo’s APIs are very powerful and flexible. With Odoo’s RESTful APIs, data exchange with third-party applications is straightforward, and custom integrations can be developed according to your business’s specific needs. This flexibility makes Odoo a versatile solution for many different use cases.

The time required for customization in Odoo depends on the complexity of your business needs and the scope of changes to be made. Simple customizations can be completed in a few days, while more complex projects may take weeks or months. However, thanks to its modular structure, most customization processes are efficient and can be implemented quickly.

Odoo can integrate with a wide range of third-party applications across various domains, including CRM, e-commerce, accounting, marketing automation, logistics, and more. For example, Odoo can easily integrate with popular applications like Shopify, WooCommerce, PayPal, QuickBooks, and Google Apps. These integrations help enhance business efficiency and enable seamless operation of processes.

Challenges during Odoo implementation can include adapting existing business processes to Odoo, data migration, and ensuring staff are comfortable with the new system. Customization requirements and integrations with other systems can also add complexity. However, these challenges can be overcome with proper planning, professional support, and adequate training.

We offer a wide range of support services for Odoo, including installation, customization, integration, training, and technical support. Additionally, we provide ongoing maintenance and consulting services to ensure that your business gets the most out of Odoo.

Odoo’s updates and new versions are regularly released to keep the system up-to-date and secure. Updates can often be applied automatically, but manual intervention may be needed in some cases. New versions come with features that allow for further enhancement of your system.

The Odoo implementation process typically involves the following stages: needs analysis, planning, installation, customization, data migration, user training, testing, and go-live. Each stage is carefully planned and executed according to your business’s specific needs to ensure a smooth integration of Odoo into your operations.

In the Odoo Enterprise edition, modules are not priced individually. A per-user fee is paid, and modules are included in this license. Since modules are part of the license package, no additional fees are charged for them.

The total cost depends on the number of users and the specific customizations and integrations needed for your company. Odoo's licensing fee is calculated annually per user, and this offer is made by Odoo. Additionally, as Patrion, we offer services such as customization, localization, integration, installation, support, and training. For these services, we provide a fee proposal based on the required analyses and the time required.

Odoo has two main editions: Odoo Community (open source) and Odoo Enterprise. The Odoo Enterprise edition is preferred because it offers extended features, an enhanced user experience, and comprehensive support. This edition provides customizations and integrated solutions tailored to your business needs.

The Odoo Community edition is open source and includes basic features. The Odoo Enterprise edition, on the other hand, offers additional features, an improved user interface, technical support, and regular updates. The Enterprise edition typically requires an annual licensing fee, and as Patrion, we provide customization, integration, installation, and support services for this edition.

Yes, the Odoo Enterprise edition is configured to be compliant with GDPR and other data protection regulations. Necessary measures are taken to protect personal data and ensure compliance.

Odoo provides regular backup and recovery solutions to prevent data loss. In the Enterprise edition, data backup and recovery processes are supported more comprehensively.

In Odoo, you can manage user access permissions through user roles and groups. These roles determine access rights to modules and data. In the Enterprise edition, access management can be configured in more detail.

Odoo implements various technical and operational measures to ensure data security. The Enterprise edition places a greater emphasis on data security and provides additional support. As Patrion, we also offer consultancy services on data security and compliance.

To optimize Odoo's performance, you can:

• Hardware and Infrastructure: Enhance server capacity and use robust infrastructure to improve performance.
• Database Management: Optimize the database, perform regular maintenance, and indexing to boost performance.
• Customization: Remove unnecessary customizations and modules to improve efficiency.
• Cache Usage: Implement caching and other performance enhancement techniques.
• Version Updates: Upgrade to the latest version of Odoo to benefit from performance improvements and security updates.

Odoo is scalable and can support large user bases depending on the server capacity and configuration. It can handle thousands of users, provided that appropriate server infrastructure and capacity are in place. The number of users can be significantly expanded with proper hardware and infrastructure.

Odoo’s data processing speed and capacity depend on the server hardware, database configuration, and customized features. Odoo can handle large volumes of data and has high processing capacity, but optimizing performance requires suitable hardware and a well-configured database.

Yes, Odoo’s modular structure and customization options make it easy to adapt to a growing business. New modules can be added, existing modules can be updated, and system configurations can be adjusted according to business needs. This flexibility allows Odoo to remain compatible with dynamic and expanding business processes.

Yes, Odoo is user-friendly and designed for ease of use. It has a modern and intuitive interface that simplifies managing business processes. However, users may need some training to effectively use all of Odoo’s features.

Before starting to use Odoo, we provide the following training:

• Introduction Training: Training on Odoo’s basic features and interface.
• Business Process Training: Training on how to use Odoo’s modules tailored to your specific business processes.
• Customization and Configuration Training: Training on how to configure Odoo according to your special needs.
• Data Migration and Installation: Training on data migration to Odoo and installation processes.

We offer the following user training for your employees:

• Basic User Training: Information on Odoo’s core functions and business processes.
• Module Training: Detailed training on specific modules (sales, accounting, inventory, etc.).
• Roles and Permissions: Training on how to manage user roles and access permissions.
• FAQs and Troubleshooting: Solutions to common issues and practical tips.

Yes, Odoo has mobile applications, and they are functional. The mobile apps provide access to many of Odoo’s features and help users manage tasks while on the go. However, some advanced features and customizations may be more limited compared to the desktop version. Nevertheless, the mobile apps are quite useful for essential business processes and efficiency.

The Odoo Community Edition provides basic ERP functionalities but lacks some features and advantages found in the Enterprise Edition:

• Advanced Features: Some advanced features and modules available in the Enterprise Edition are not present in the Community Edition.
• Technical Support: Official technical support provided in the Enterprise Edition is not available for the Community Edition.
• Regular Updates: The Community Edition has limited update services compared to the regular updates offered in the Enterprise Edition.
• Enhanced User Interface: Some user experience improvements available in the Enterprise Edition may not be present in the Community Edition.

As of version 17, we at Patrion support localized modules. In version 18, these solutions will be automatically provided in the Enterprise Edition, and Odoo is making a strong investment, especially in Turkey. Necessary customizations will continue to be added as deficiencies are identified:

• E-Invoice and E-Archive: Provides digital invoice and document management with e-invoice and e-archive applications, digitizing invoicing processes and ensuring compliance with legal regulations.
• E-Signature: Integration with electronic signature solutions ensures secure signing of digital documents, enhancing their legal validity and security.
• E-Delivery Note: Provides digital creation and management of shipping documents, digitizing delivery processes and reducing paper use.
• E-Ledger: Facilitates digital maintenance of accounting ledgers, ensuring legal compliance and simplifying accounting processes.

Yes, you can set up an e-commerce site in Odoo. Odoo offers an e-commerce module that allows you to create an online store, list your products, manage orders, and integrate payment processing. The e-commerce module provides customizable designs and various payment methods.

Odoo offers sector-specific solutions for the following industries:

• Manufacturing: Solutions for production planning, inventory management, and work order management, designed to make manufacturing processes more efficient and increase production capacity.
• Retail: Solutions for store management, point-of-sale (POS) systems, and stock control, developed to facilitate sales processes and improve customer experience in the retail sector.
• Service Industry: Solutions for project management, service requests, and support processes, aiding in the effective management of projects and customer support in the service sector.
• Healthcare: Solutions for patient management, appointment scheduling, and healthcare services management, offering a comprehensive patient management system and appointment scheduling tools.
• Education: Solutions for education management, student records, and educational content management, helping educational institutions manage student records and educational content effectively.

Additionally, Odoo allows for sector-specific customizations and modular additions, providing customizable modules to meet the unique needs of various industries.